Shipping and Delivery
1. General
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer us to process a refund.
Click & Collect is available from our showroom in Cavan on request. You will be contacted when orders are ready for collection, this may take 2-3 weeks. We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 24 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is free within Ireland on orders over €100*
Standard Shipping costs €8.95 on orders under €100 within Ireland
UK shipping with DPD costs €18
*Orders weighing >29kg or measuring more than 1.5 metres wide will incur a delivery charge of €30
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide Shipping may vary due to weight and location.
Free ‘Click & Collect’ from our showroom in Cavan, Monday to Saturday 9 am-6 pm. You will receive a phone call from our sales team when your order is ready to collect, this can take up to 10-15 days.
For further information please phone us directly on 049 4380707
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email at onlinesales@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regard to our returns and exchange policy
In-Store Purchases:
If you purchased your item in-store, you have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund. If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 working-day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you store credit to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made
Refunds will be refused for items returned without an original receipt.
Online Purchases:
Finally, please note that you will be responsible for all transport/courier costs when returning an item to us.
Returns Address:
Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03
We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
Click here to start your returns process
Clearance Lines
No returns, no exchange and no refunds on any items bought from our Clearance section. Shipping within 1-3 working days. Free shipping over €100.
Illuminate your space with a touch of contemporary elegance using this Tao Single Pendant from dar lighting. This glass pendant combines the warmth of brushed bronze with the rich hue of amber glass, creating a stunning focal point for any room. The sleek design offers a modern twist on classic lighting, perfect for those seeking to add a dash of sophistication to their home. As light filters through the amber glass, it casts a warm, inviting glow that's sure to create a cosy atmosphere. Whether suspended over a dining table, kitchen island, or in a living room corner, this versatile pendant effortlessly blends form and function. Embrace the current interior trend for statement lighting with this eye-catching piece from dar lighting.
Height is adjustable at the point of installation (58-172cm). Bulb not included; takes 1 x 40W max ES Tube. We recommend our BUL-E27-LED-25 bulb.
Specifications
Measurements H min58 - max165 x Ø15cm
Fixing Plate Dimensions H2.5 x Ø10cm
Finish Brushed Bronze,Amber Glass
Material Glass, Metal
Cable Material Braided Black
Nett Weight (kg) 1 kg
Suitable Indoor
Primary Light:
Lamp 1 x 40w max ES Tube
Recommended Lamp BUL-E27-LED-25
Returns
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email at onlinesales@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regard to our returns and exchange policy
In-Store Purchases:
If you purchased your item in-store, you have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund. If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 working-day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you store credit to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made
Refunds will be refused for items returned without an original receipt.
Online Purchases:
Finally, please note that you will be responsible for all transport/courier costs when returning an item to us.
Returns Address:
Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03
We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
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