Shipping and Delivery
1. General
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer us to process a refund.
Click & Collect is available from our showroom in Cavan on request. You will be contacted when orders are ready for collection, this may take 2-3 weeks. We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 24 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is free within Ireland on orders over €100*
Standard Shipping costs €8.95 on orders under €100 within Ireland
UK shipping with DPD costs €18
*Orders weighing >29kg or measuring more than 1.5 metres wide will incur a delivery charge of €30
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide Shipping may vary due to weight and location.
Free ‘Click & Collect’ from our showroom in Cavan, Monday to Saturday 9 am-6 pm. You will receive a phone call from our sales team when your order is ready to collect, this can take up to 10-15 days.
For further information please phone us directly on 049 4380707
This unusual Tiffany style lamp is made of the finest creamy white art glass. The outstretched branch design on the shade is accented with genuine Agate stones. Each stone is hand selected for quality and size cut in half placed in a tumbler for 72 hours to make smooth and round and is then hand polished to a deep sheen. The branch motif is cleverly echoed in the base. Products that use natural materials are perfect for those seeking the aesthetics of natural variations. Due to its authenticity, the material may vary from pictured items. Glass colour in Tiffany lighting products vary in color. No two pieces are identical.
Specifications
Box Weight: 5.00kg
Guarantee: Standard 2 year guarantee
Suitable Location: Interior
Voltage: 220-240v 50hz
Power Source: mains voltage
Finish: Valiant Bronze with Art Glass Shade
Family: Whispering
Width: 430mm
Product Weight: 4.34
Diameter: 432mm
Fitting Height: 629mm
Overall Height With Shade: 635mm
Build Materials: Polyresin, Steel, Art Glass, Agate
Integrated LED: No
Lamp(s) Included: No
Maximum Wattage: 60W
Number of Lamps: 2
Socket: E27
Dimmable Fitting: Compatible with dimmable Lamps
Product Dimensions: H: 629mm D: 432mm
Box Dimensions: 23.5 x 21.5 x 10.5cm
Shade Colour: Creamy White Tiffany Art Glass
Shade Material: Art Glass
Returns
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email at onlinesales@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regard to our returns and exchange policy
In-Store Purchases:
If you purchased your item in-store, you have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund. If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 working-day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you store credit to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made
Refunds will be refused for items returned without an original receipt.
Online Purchases:
Finally, please note that you will be responsible for all transport/courier costs when returning an item to us.
Returns Address:
Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03
We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
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