Shipping and Delivery
1. General
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer us to process a refund.
Click & Collect is available from our showroom in Cavan on request. You will be contacted when orders are ready for collection, this may take 2-3 weeks. We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 24 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is free within Ireland on orders over €100*
Standard Shipping costs €8.95 on orders under €100 within Ireland
UK shipping with DPD costs €18
*Orders weighing >29kg or measuring more than 1.5 metres wide will incur a delivery charge of €30
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide Shipping may vary due to weight and location.
Free ‘Click & Collect’ from our showroom in Cavan, Monday to Saturday 9 am-6 pm. You will receive a phone call from our sales team when your order is ready to collect, this can take up to 10-15 days.
For further information please phone us directly on 049 4380707
Enhance your interior with this Bask in the elegant luminosity of the Gildan Chandelier, a captivating masterpiece that effortlessly transforms any space into a haven of refined sophistication. Twelve immaculate cone-shaped shades adorned in white linen fabric converge seamlessly, crafting a stunning triangular silhouette. The black iron design, piece, complete with central circles embracing each shade, exuding an exquisite contrast against the neutral elegance of the linen. Suspended from a sleek black base that seamlessly melds with the ceiling, the Gildan Chandelier is a symphony of modernity and timeless charm. This enchanting lighting fixture boasts a versatile palette of white, black, and neutral tones, harmoniously blending into various interior settings. Whether adorning a living room, bedroom, dining room, or lounge, the Gildan Chandelier graces every space with its understated yet impactful presence. Its unique design transcends the ordinary, making it a beacon of style for both hospitality and residential projects. Elevate your ambience with the Gildan Chandelier, where artistry meets function in a mesmerising dance of light and linen. With its balanced fusion of sophistication and modern allure, the Gildan Chandelier is an arresting focal point that radiates refinement. Create an atmosphere of sheer opulence and elevate your space with this masterpiece, perfectly poised for those who appreciate the extraordinary in every detail. Pair with Gildan Wall Light. (Light bulbs not included.. Requires 12 × E14, max 40W) Features: Linen Fabric, Black Iron, 12 Shades..
Specifications
W920 x D920 x H1500
Returns
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email at onlinesales@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regard to our returns and exchange policy
In-Store Purchases:
If you purchased your item in-store, you have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund. If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 working-day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you store credit to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made
Refunds will be refused for items returned without an original receipt.
Online Purchases:
Finally, please note that you will be responsible for all transport/courier costs when returning an item to us.
Returns Address:
Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03
We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
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