PRODUCT DETAILS
REVIEWS
SHIPPING & RETURNS
REFUND POLICY
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email info@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regards to returns and exchanges.In Store Purchases:If you purchased your item in store, you have 14 days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund.If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you a Cusack Lighting gift card to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made.Refunds will be refused for items returned without an original receipt.Online Purchases:If you’re unhappy with your purchase, please let us know. You will have 14 days from the date you received your order and you should return it to us in store.Finally, please note that you will be responsible for all transport costs when returning an item to us.Returns Address:Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03We reserve the right to refuse a return under this policy, if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email info@cusacklighting.ie and we will do everything we can to help solve the given issue. Below is everything you need to know in regards to returns and exchanges.In Store Purchases:If you purchased your item in store, you have 14 days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund.If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you a Cusack Lighting gift card to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made.Refunds will be refused for items returned without an original receipt.Online Purchases:If you’re unhappy with your purchase, please let us know. You will have 14 days from the date you received your order and you should return it to us in store.Finally, please note that you will be responsible for all transport costs when returning an item to us.Returns Address:Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03We reserve the right to refuse a return under this policy, if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.
Fabia 2 Light 40cm Flush Fitting Brown
Shipping and Delivery
1. Shipping and Delivery
1. General
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Please allow 2-3 weeks for delivery.
We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is Free within Ireland on orders over €100
UK shipping costs: €18
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide shipping may vary due to weight and location.
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
Please allow 2-3 weeks for delivery.
We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is Free within Ireland on orders over €100
UK shipping costs: €18
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide shipping may vary due to weight and location.
1. Shipping and Delivery
1. General
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Please allow 2-3 weeks for delivery.
We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is Free within Ireland on orders over €100
UK shipping costs: €18
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide shipping may vary due to weight and location.
Depending on stock availability delivery time varies from 7-10 working days to 2-3 weeks. For special order items, the lead time will be longer and our sales team can liaise with you directly to advise. In the event that items are out of stock with our suppliers, and we cannot fulfil all your items at the time of purchase we will contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
Please allow 2-3 weeks for delivery.
We will always do our best to deliver our items on time and keep in touch with the customer regarding their delivery.
You will receive an email when your order has been dispatched, which will provide an expected delivery date. Upon receipt of your order, you will be asked to sign for the goods received in good condition. Always check your item before signing, particularly if the package does not appear to be in good condition. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as ‘Unchecked’. Failure to do so may affect any warranty claims you make thereafter.
You have 14 working days from receipt of goods to request a return on any items from your order. The items must be unused and in original packaging. To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for unwanted or damaged goods cannot be accepted outside this period.
2. Shipping Fees
Shipping is Free within Ireland on orders over €100
UK shipping costs: €18
If your location is outside of Ireland and the UK, please contact us to place an order for you. Delivery rates for Worldwide shipping may vary due to weight and location.
