Free standard shipping on orders over €100
Delivery in 10 to 15 working days
We hope you’re happy with your Cusack Lighting purchase. For any reason you are not, please let us know by contacting us via email at firstname.lastname@example.org and we will do everything we can to help solve the given issue. Below is everything you need to know in regard to our returns and exchange policy
If you purchased your item in-store, you have 14 working days from your purchase/date of receipt to return the item to us once it is in its original packaging, undamaged and hasn’t been fitted in order to receive an exchange or refund. If the unwanted item is returned as sold and is accompanied by the original receipt within a 14 working-day period, we can refund you in full by the original payment method, or offer you an exchange, or offer you store credit to the same value. If the original purchase was made with a credit/debit card, that card must be physically present and available when the refund is made
Refunds will be refused for items returned without an original receipt.
Finally, please note that you will be responsible for all transport/courier costs when returning an item to us.
Cusack Lighting, Unit 2A, Crystal Business Park, Dublin Rd, Cavan, H12 NA03
We reserve the right to refuse a return under this policy if the goods are not in a re-saleable, as sold condition. in their original packaging with all documentation, and the item and its packaging are undamaged and unused.